📄FAQ

Frequently asked questions about Matar App.

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How many users and communities do we currently have?

Currently, we have close to 2,000 registered users on Matar, spread across 4 communities. However, some of the communities are still in beta mode and have not yet started sharing Matar with their user base.

How has engagement on the app been so far?

The engagement on the app primarily revolves around asking questions rather than giving reactions or providing answers. Approximately 5-15% of our Daily Active Users (DAU) create at least one post on their first day on Matar. Moreover, more than 90% of users who ask questions also request to fetch GPT answers. Although retention is currently a challenge due to the absence of incentives, users view close to 20 posts on average during their first day, spending roughly 15 minutes in a single session on the app.

How did you integrate GPT into your application?

We currently use the 3.5 Turbo GPT API to fetch GPT answers. Before passing the transcribed question from the user, we first add context (prompt engineering) to the question based on the category the question belongs to and the organization it was asked in.

Once we get a short, clear answer from GPT - we convert it into audio and post it as one of the comments to the question with a profile showcasing it is a GPT answer.

Is GPT or AI really beneficial in aiding peer-to-peer conversations?

Assessing the impact of GPT or AI on peer-to-peer conversations is complex, and it requires testing in various communities. The high GPT adoption may be due to the ease of obtaining quick answers and aligning with users' intent to receive prompt responses. However, this may also be deterring more peer-generated answers. We plan to explore and test this hypothesis in different communities to understand further.

Why P2P learning? What do you aim to create or prove from this?

While multiple agricultural orgs offer expert advisory services, the challenge lies in adoption and discoverability of these services among rural communities. Additionally, there is a notable lack of network effects in raising their concerns, resulting in low agency. Through P2P learning, we aim to increase the adoption and discoverability of valuable services, build inclusivity, and empower users with greater agency.

Which rural communities can be a partner on Matar? What does it take to enroll?

Every rural community has the opportunity to become a partner on Matar, and we welcome all to join us. During the beta stage, Matar charges are custom, and we are open to discussing the impact of Matar on your community to determine the final hosting amount. Typically, around 2,000 users and 5,000 AI responses can be hosted for just $100 USD/mo.

Can anyone sign up on Matar?

Yes, absolutely! Anyone can sign up and participate in the conversations on Matar. Feel free to explore the discussions on Matar at https://play.google.com/store/apps/details?id=com.matar.app

You will end up in the default public group of the language that you choose.

How do we make the application more inclusive for women? What about other marginalized communities and smallholder farmers?

Although these are just very nascent steps in this direction, to make the application more inclusive for women, we have designed it without identities to protect user privacy (lower social barrier to engagement) and ensure conversations belong to users within specific communities. Additionally, we keep all content in audio format to cater to both literate and non-literate populations, providing a consistent experience. We also plan to extend Matar's availability to non-smart phones to further enable access for marginalized communities.

Where can we give feedback on the application?

You can provide feedback on Matar by visiting the feedback section on the blog's home link. Please share your requests and feedback for the app there. We deeply value partner suggestions! 🙂